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Service Recovery Skills (en Inglés)
Customer Service Training Institute
(Autor)
·
Createspace Independent Publishing Platform
· Tapa Blanda
Service Recovery Skills (en Inglés) - Training Institute, Customer Service
$ 45.326
$ 56.658
Ahorras: $ 11.332
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Origen: Estados Unidos
(Costos de importación incluídos en el precio)
Se enviará desde nuestra bodega entre el
Lunes 17 de Junio y el
Lunes 01 de Julio.
Lo recibirás en cualquier lugar de Argentina entre 1 y 3 días hábiles luego del envío.
Reseña del libro "Service Recovery Skills (en Inglés)"
What do you do when problems occur? How do you respond to difficult or negative situations? The way we respond to problems or negative situations can mean the difference between losing a valuable customer or creating a customer for life! Smart businesses look at customer service problems as opportunities. Opportunities to show the customer just how good you are and how important the customer is. This is the perfect way to show your customers that you care and value them. But it is surprising how many people and businesses make simple mistakes that cost them customers and dollars. Mistakes they make without even realizing it. Mistakes that cause customers to walk out the door and possibly never return. But the great news is that you can easily correct those mistakes and create the very best response to any kind of problem. Service Recovery Skills takes you every step of the way and will help you show your customers just how much you care. Service Recovery Skills is an easy to read manual which requires no special education or knowledge. Anyone can read and understand the content. It is designed to get results fast!
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El libro está escrito en Inglés.
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