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Lean Service: Certification Manual
Luis Socconini (Autor)
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Alfaomega / Marge Books
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Lean Service: Certification Manual - Luis Socconini
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Reseña del libro "Lean Service: Certification Manual"
We know that the services provided by any industry have increased costs between 30% and 80% due to different wastes in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more efficient process that results in high-quality services and improved productivity. Some of the benefits are: - Significant improvement in the quality of the services provided by a company. - Significant reduction in the time spent on service activities. - Significant reduction in the cost of providing services. - Increased competitiveness and profitability.
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