Salesforce AI. Building, Customizing, and Embedding AI Solutions (en Inglés) - Joyce Kay Avila

AI is transforming how businesses connect with customers, streamline operations, and drive growth—all within the Salesforce ecosystem. Salesforce AI: Building, Customizing, and Embedding AI Solutions is a comprehensive guide to leveraging Salesforce's AI capabilities, from out-of-the-box tools to fully customized solutions. Designed for Salesforce developers, architects, administrators, and consultants, this book provides a step-by-step approach to implementing AI that enhances decision-making, automates processes, and personalizes customer experiences.

Covering essential tools like Model Builder, Prompt Builder, and Agentforce, this guide takes readers through unlocking siloed data, integrating generative AI, and customizing Salesforce AI features for various business needs. Whether you're building predictive models, deploying AI-driven chat experiences, or embedding automation into Salesforce workflows, this book equips you with the skills to create AI-powered solutions that scale.