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getting started with evaluation (en Inglés)
Peter Hernon
(Autor)
·
Joseph R. Matthews
(Autor)
·
Robert E. Dugan
(Autor)
·
ALA Editions
· Tapa Blanda
getting started with evaluation (en Inglés) - Hernon, Peter ; Dugan, Robert E. ; Matthews, Joseph R.
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Origen: Estados Unidos
(Costos de importación incluídos en el precio)
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Reseña del libro "getting started with evaluation (en Inglés)"
Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book *Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure *Examines qualitative versus quantitative measures *Shows how go decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment *Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff *Offers advice on marshalling data to effectively communicate the value and impact of a library and its services, no matter the audience
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El libro está escrito en Inglés.
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