Cracking open the gig economy, journalist James Bloodworth spends six months undercover working the most grueling low-wage jobs. He lives on the meager proceeds and discovers the anxieties and hopes of those he encounters, including working-class men and women, young students striving to make ends meet, and Eastern European immigrants. From a harrowing Amazon warehouse to driving for Uber, Bloodworth uncovers horrifying employment practices and shows how traditional working-class communities have been decimated by the move to soulless service jobs with no security, advancement or satisfaction. But this is more than an exposé of unscrupulous employers; this is a gripping examination of a divided society which needs to understand the true reality of how other people live and work, before it can heal.